Last Updated: 10/12/2025

1. Processing Time

Orders are processed within 1–3 business days.

2. Shipping Time

Estimated delivery:

Canada: 4–10 business days
USA: 5–12 business days
International: varies by destination

Shipping delays may occur due to:
Customs
Weather
Carrier issues

3. Tracking

Tracking information will be emailed once your order ships.

4. Wrong Address / Failed Delivery

We are not responsible for:

Incorrect shipping addresses
Lost packages due to customer error
Carrier delays
Please review your address before checkout.

5. Discreet Packaging

All orders are shipped in plain, unmarked packaging for privacy.